Terms of Service

Please list athlete, item type, ink color and provide any other details of the piece you are interested in sending in. Our staff takes great care of all customer products, however there does exist the possibility that items may get some wear during the signings event. This includes small creases or dings from being handled, the edges of posters may get wrinkled, common with any posters which are sent through the mail, and any other wear that can be expected with a private signing. We will not be held responsible for poor autographs as a result of photos being printed on poor paper. Please remember that each autograph is a one of a kind as it is hand signed. Once the signing occurs and the athlete has signed your item, we will affix a hologram to the item and issue a certificate of authenticity to go with the piece. All guests reserve the right to refuse to sign any item.

Shipping costs will be added to orders to be shipped back. US customers are responsible for all duties, taxes and brokerage fees. Orders must be received by the date listed in the event details. Items received after the signing will be returned at the customer’s expense. Payment must be received by the cut-off date or the order may be cancelled. Some items listed in the table above may not be available for order at the time of the signing. In the case a player postpones, we will hold all items and orders until we are able to reschedule or contacted by the customer to send items back.

High Five Collectables will not be held responsible for replacing items sent with your item(s) to be signed such as certificates of authenticity, pens, etc.

FOR CANADIAN CUSTOMERS: All prices are subject to applicable taxes.

FOR US CUSTOMERS: There is a fee to clear packages, as well as duty on any item made outside North America. The customer is fully responsible for any and all fees. Due to changes in government requirements at the border, we no longer accept send in items shipped to our US mailing address.